Help center
How it all works.
Getting started
Your first day: the setup guide, the example data and finding your way around.
- What Flashslash is and how the admin is laid out
- The Today page
- The setup guide
- Sample data: exploring and removing it
- Start taking payments with Stripe
- Your website address
Bookings
Packages, open times, the booking page, mini sessions, waitlists and inquiries.
- Set up your packages
- Organize packages into groups
- Offer add-ons at checkout
- Open up times on Availability
- Block, price up or hold a time
- How a client books online
Clients
Client records, the client portal, forms, contracts and the emails clients get.
- The Clients list
- Messages with clients
- Importing clients and sessions from a spreadsheet
- A client's page
- Private notes and client details
- The client portal
Galleries
Uploading, sharing and delivering photos, favorites and downloads.
- Create a gallery
- Upload photos to a gallery
- Scenes, photo numbers and bulk tools
- Replace photos with your final edits
- Design a gallery: templates, cover, colors, fonts and layout
- Make an Instagram carousel from a gallery
Payments & money
Stripe, deposits and balances, gift cards, discount codes and accounting.
- Connect Stripe to take payments
- When will I get paid?
- How deposits and balances work
- Send a balance payment link or reminder
- Record a payment made outside Stripe
- Adjust a booking's price
Your website
Templates, words and photos, your blog and newsletters, and your own domain.
- Choose and switch your website design
- Preview your website
- Your coming-soon page
- Website colors and fonts
- Logo, business details and tab icon
- Edit your homepage words
Team
Inviting people, roles, and what shooters see.
- Team roles: Owner, Admin, Staff, Assistant, Editor and Shooter
- Invite someone to your team
- Team seats
- Change someone's role or remove them
- Put someone on a session
- What shooters see: My sessions
Account & billing
Your Flashslash plan, storage, security, calendar sync and your data.
- Flashslash plans: Starter, Studio and Pro
- Your free trial, and what happens when it ends
- Storage, video hours and fair use
- Team seats and extra seats
- Change your card, switch plans or cancel
- Beta codes
For your clients
What your clients see, written so you can send it to them.
- How booking a session works
- Choosing from your photographer's options
- Your client portal and signing in
- Filling in your questionnaire
- Signing your contract
- Paying your balance