Connect Stripe to take payments

Clients pay you through your own Stripe account. Money goes straight to you, and Stripe pays it out to your bank.

What it costs

Flashslash takes no fee on your payments. Stripe charges its own processing fees, which come out of each payment in your Stripe account, the same as if you used Stripe on its own.

Connect

1. Go to Payments and click Online payments.
2. Click Connect Stripe.
3. Stripe opens. Create an account or fill in your business details, and add the bank account for payouts. It takes about five minutes.
4. When you finish, Stripe sends you back to Flashslash.

The status you'll see

• Not set up: you haven't started. Your booking page takes inquiries instead of deposits.
• Setup incomplete: Stripe still needs a few details, often your ID number and address. Click Finish Stripe setup to carry on where you left off.
• In review: you've sent everything and Stripe is checking it. This usually takes minutes, sometimes a day or two. Click Check again to refresh, or Update details in Stripe if you need to change something. Stripe emails you if it needs more.
• Connected: you're taking payments online. Open Stripe takes you to your Stripe dashboard.

If a setup link has expired, open Online payments again and pick up where you left off.

What works without Stripe

Until Stripe is connected, pages that send clients something to pay show a note that says "Online booking and payments are off until you connect Stripe", with a Connect Stripe link. In the meantime:

• Your booking page takes inquiries instead of deposits.
• You can't make balance payment links, and gift cards can't be sold on your website.
• Clients can't pay invoices by card. You can still make and send them, and mark them paid when the money comes in another way.
• Proposals still go out, but choosing a package opens an inquiry form instead of booking.
• You can still record cash, Venmo, Zelle, check and other payments on a booking (see Record a payment made outside Stripe), and add gift cards by hand.

Done in Stripe, not Flashslash

Payouts, disputes and Stripe's receipts are handled in your Stripe dashboard. Your first payout takes 7 to 14 days; see When will I get paid?. Stripe emails your client a receipt for each card payment. Refund a payment from its booking in Flashslash, or in Stripe; either way it shows up in Flashslash (see Refunds).