Send a balance payment link or reminder

There are two ways to ask for a balance from the booking: an email from Flashslash with a link to pay, or a Stripe link you copy and send yourself.

Both are in the booking's Money card. They show on confirmed and completed bookings with a balance due, once Stripe is connected (see Connect Stripe to take payments). Until then, the card shows a note about connecting Stripe, and you can still record payments made another way.

Email them a payment link

Click Email them a payment link. Your client gets a short email saying what's still owed, with a Pay balance button that opens their client portal, where they pay by card.

You can send the same email from:

• The card headed Email and your client's first name, with Balance reminder. It only shows when something is owed.
• Payments, in Balances due, with Send reminder next to the booking.

Every email Flashslash sends is listed in Messages > Sent emails.

Make a link to copy

1. Click Make a link to copy.
2. Copy the link from the box that appears and send it to your client however you like, by text or DM for example.

The link is for what's owed and works for about a day. On a payment plan, it's for the next payment instead. If you need it again, click Payment link to copy. Flashslash gives you the same link while it's still open and for the right amount, or makes a new one if not.

When the client pays, the payment appears on the booking and on Payments, and the balance goes down. Stripe emails them a receipt.

Reminders Flashslash sends on its own

Flashslash also sends balance reminders by itself: one a few days before the session, and, if the balance is still open after it, one 3 days after and a last one 14 days after. They don't say when the balance is due, since your contract says that. A booking on a payment plan gets the plan's own emails instead.

To turn them off, go to Settings > Notifications and untick Remind clients about a balance still open, a few days before their session and again after it.

Clients can always pay from the portal

You don't have to send anything. A client with a balance sees Pay balance next to the booking in their portal, including after the session. Before the session they can use a gift card there too.