Paying your balance

Your deposit holds your date. The rest, your balance, is paid later. Your contract says when it's due.

Paying online

1. Open your client portal. See Your client portal and signing in.
2. Under your upcoming session, you'll see Balance with the amount left.
3. Click Pay balance (it shows the amount). You go to a secure checkout page to pay.

When it goes through, a "Payment received" page shows what you paid and anything still to pay. Click Back to your portal to return. A receipt comes by email, and it can take a minute for the balance to show as paid.

Paying in parts

If your photographer set up a payment plan, your portal lists each payment with its date. A payment that's partly paid shows what's left of it. The button says Pay next payment with the amount.

When you pay one, you can tick Pay the rest automatically on their dates, with the card you pay with now. Then each payment is taken on its date, and you get a note 3 days before.

Adding a tip

Some photographers let you add a tip to your last payment. Choose No tip, a percentage, or Other to type your own amount before you click the pay button.

Your photographer may also email you a reminder with a link to pay.

Using a gift card

If you have a gift card, click Have a gift card? under your session, type the code, and click Use it. The amount comes off your balance straight away, and anything left stays on the card for next time. See Using a gift card.

If online payment isn't available

Sometimes your portal says online payment isn't available right now. Reply to any email from your photographer and they'll tell you how to pay.

Photos locked until you've paid

Some photographers deliver your gallery before the balance is paid. You can look through your photos and pick favorites, but downloads unlock as soon as the balance is paid. The gallery has a Pay balance button that takes you to your portal.