Lock downloads until the balance is paid
Let clients preview their photos with a watermark, and unlock downloads once they've paid in full.
You can publish a gallery before your client has paid in full, and hold back downloads until they do.
Turn it on
The gallery has to be linked to a booking, because Flashslash needs a balance to check. Galleries made from a booking are linked already. For any other gallery, pick the booking under Booking on the Settings tab (or when you create it).
- Open the gallery's Settings tab.
- Under Downloads, tick Lock downloads until balance is paid.
- Click Save settings.
The gallery shows a locked until paid pill. If no booking is linked, the other settings are saved and a message asks you to link one first.
What your client sees
- A banner saying their photos are ready to preview, and that downloads unlock once the remaining balance is paid, with the amount.
- A Pay balance button that takes them to their client portal to pay.
- Photos shown as smaller watermarked proofs, using your watermark (see Proofing and your watermark).
- No Download button, and no downloads from the full-screen view.
They can still love, pass and rate photos, so you can use a locked gallery for proofing. The gallery email says downloads unlock once the balance is paid.
Unlocking
There's nothing to do. As soon as the booking's balance reaches zero, downloads open and the watermark goes away. That happens when:
- The client pays online (from the portal or a payment link).
- You record a payment made outside Stripe on the booking.
- You lower the booking's price so nothing is owed.
You can also untick Lock downloads until balance is paid at any time to unlock it straight away.